Customer Service
Our expert team is here to answer your questions.
Feel free to contact us at 1-800-995-7670, live chat or email us.
Free Overnight Shipping
We offer free FedEx overnight shipping on every order to make your purchasing experience as stress-free as possible. All orders are shipped via FedEx; the delivery and tracking number will be shown in the order confirmation. You will receive a text or an email confirmation once your order ships.
Easy Return
We are proud to offer a free return on all of our regular rings, earrings, pendants, wedding bands, and loose moissanite orders, and we will issue a merchandise credit to any moissanite special orders and custom design orders.
We will provide you with a free FedEx return shipping label to make the return easy. Read more
We will provide you with a limited lifetime warranty that applies to your purchase of our certified moissanite that is 4mm in size or larger. The terms of the Limited Lifetime Warranty include a warranty against defects in material and workmanship.
 At Venazia, we do everything possible to work with our client’s target budget. We offer a price match guarantee policy to get the best price online or in store.
If you find a piece of jewelry from our inventory priced better somewhere else, bring us the quote in writing or the ad and we will at least match it.
Have peace of mind while shopping.
Money Back Guarantee
Our goal is to make you happy. If, for any reason, you are not completely thrilled with your new jewelry and decide to return it, please notify us within 30 days, and we will consider your request. Once we receive and verify the condition of your returned item, we will issue a full refund or exchange. Read more
We offer flexible payment options to ensure a stress-free shopping experience, as we understand that some of our jewels are a big investment.
Affirm Financing: You can choose multiple monthly repayment plans with starting rates as low as 0% APR.
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1 Year Designs Warranty
We offer a 1-year warranty on all of our designs.
The warranty covers any loss of melee stones, and any structural defect will repair or replace the missing stone at no charge. If the damage is due to normal wear and tear, we will provide you with an estimate of the repairs to be made, which will make the price very competitive.
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Discover Our Fine Jewelry Collection
