Limited Lifetime Warranty
We will Provide you a Limited Lifetime Warranty that applies to your purchase of authentic Charles & Colvard Created Moissanite® Forever OneTMgem(s) that are 4mm in size or larger. The terms of the Limited Lifetime Warranty include a warranty against defects in material and workmanship in the Forever One moissanite gem(s).
- This Limited Lifetime Warranty covers optical properties of the Forever One moissanite stone including brilliance and fire, and the physical integrity of the Forever One moissanite stone including chipping, breaking, scratching, and abrasions. It does not cover damage or defects as a result of abuse, misuse, loss, or theft of your Forever One moissanite gem(s).
- ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECT COVERED BY THIS LIMITED LIFETIME WARRANTY IS THAT, DURING YOUR LIFETIME, CHARLES & COLVARD WILL, AT ITS OPTION, REPAIR THE ITEM(S), OR REPLACE WITH ITEM(S) OF EQUAL OR GREATER QUALITY, WITHOUT CHARGE TO YOU. YOU WILL BE RESPONSIBLE FOR ANY COST OF SHIPMENT OF YOUR GEM(S) TO CHARLES & COLVARD, AND CHARLES & COLVARD WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS DURING SHIPMENT.
- The Limited Lifetime Warranty is effective as of the date of purchase. Receiving any remedy provided herein requires you to have registered your purchase online at warranty.venazia.com.
- In the unlikely event you have an issue or concern with your gem(s), please contact us, with a copy of your receipt and warranty card, and a customer service representative will direct you accordingly.
- This Limited Lifetime Warranty applies to the sale of Forever One moissanite gems that are 4mm in size or larger and sold directly to the end-consumer purchaser.
- Charles & Colvard does not endorse or approve any third-party alterations or treatments to any Charles & Colvard Created Moissanite. Such processes may be temporary and could lessen the durability and value of the moissanite gem(s). Accordingly, any third-party alterations or treatments will void the Charles & Colvard Created Moissanite Limited Lifetime Warranty that accompanies each Forever One moissanite gemstone purchase.
Authentic Charles & Colvard Created Moissanite®
The Forever One moissanite gemstone you have purchased from Charles & Colvard is authentic Charles & Colvard Created Moissanite and is the result of more than twenty years of innovation and refinement. Skilled technicians carefully select rough blocks of raw moissanite, looking for the lines of pure brilliance hidden inside. Master gemcutters polish and facet each one, patiently drawing out the gem’s full beauty. Your Forever One moissanite gemstone was manufactured by Charles & Colvard to meet its rigorous specifications, and is held to a higher standard through our Limited Lifetime Warranty’s guarantee that your Forever One moissanite gemstone will retain its fire and brilliance during your lifetime. Authentic Charles & Colvard Created Moissanite is also environmentally and socially responsible, and leads the way for conflict-free choices in the industry.
Authenticity is important to Charles & Colvard. Your Forever One moissanite gemstone has been laser engraved with information to aid in confirming that your gemstone is authentic Charles & Colvard Created Moissanite. To enhance your ability to confirm the authenticity of your Charles & Colvard Created Moissanite, Charles & Colvard recommends that you retain your warranty card and purchase receipt, and that you register your moissanite gemstone with Charles & Colvard through its website.